Sage & Soul 

Effective Date: 26 May 2026 

At Sage & Soul, we deeply value the trust you place in us. Your privacy and the protection of your personal information are important to us, and we are committed to handling your data responsibly, transparently, and securely. 

This Privacy Policy explains how Sage & Soul (“Company”, “we”, “our”, or “us”) collects, uses, stores, protects, and shares your personal information when you access or use our website www.mysagensoul.com (“Website”), purchase products, interact with our services, or communicate with us. 

By using our Website, you consent to the practices described in this Privacy Policy. 

Who We Are 

Sage & Soul is operated by The One Earth Enterprises, having its registered office at: 

First Floor, SCO 67, Guru Nanak Enclave, 
Old Ambala Road, Dhakauli, Zirakpur, 
SAS Nagar, Punjab – 140603, India. 

For any privacy-related concerns, you may contact us at: 

Email: wecare@mysagensoul.com

Information We Collect 

To provide a seamless shopping and wellness experience, we may collect the following categories of information: 

Personal Information You Provide 

When you place an order, create an account, subscribe to updates, or contact us, we may collect: 

 Transactional Information 

When you make a purchase, we may collect: 

Payment Information

Payments are processed through third-party payment gateways or payment service providers. We may receive payment status, transaction details, and other information necessary to process and confirm your order. We do not store your complete debit or credit card details on our servers.

 Device & Usage Information 

When you browse our Website, we may automatically collect: 

 Marketing & Communication Data 

If you opt-in to receive marketing communications, we may collect information regarding: 

How We Use Your Information 

We use your personal information for legitimate business and operational purposes, including to: 

Process & Fulfill Orders 

Improve Your Experience 

Marketing & Communications 

With your consent, we may send: 

You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly. 

Security & Fraud Prevention 

We may use your information to: 

Sharing of Information 

We respect your privacy and do not sell, rent, or trade your personal information to third parties. 

However, we may share limited information with trusted third parties strictly for operational purposes, including: 

Service Providers 

These third parties are contractually obligated to protect your information and use it only for authorized purposes.

Shopify

Our Website is hosted on Shopify. Shopify processes certain information relating to your use of our Website and purchases made through our Website in order to provide, maintain, secure, and improve Shopify's services. Where Shopify Network Intelligence or related Enhanced Services are enabled, Shopify may also process information about interactions with our store to provide services such as analytics, personalization, and advertising-related features. Such processing may involve Shopify and third parties located in other countries, in accordance with Shopify's applicable terms and privacy policies.

For more information, please review Shopify's Consumer Privacy Policy

Legal & Regulatory Requirements 

We may disclose personal information if required: 

Business Transfers 

In the event of a merger, acquisition, restructuring, or sale of business assets, user information may be transferred as part of the transaction subject to applicable confidentiality obligations. 

Data Retention 

We retain your personal information only for as long as necessary to: 

Once information is no longer required, we take reasonable measures to securely delete, anonymize, or de-identify it. 

Cookies & Tracking Technologies 

Our Website uses cookies, web beacons, and similar technologies to enhance user experience and improve Website functionality. 

Cookies help us: 

You may disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled. 

By continuing to use our Website, you consent to our use of cookies unless disabled through your browser settings. 

Third-Party Analytics & Advertising 

We may use trusted third-party analytics and advertising tools, including services such as: 

These tools may use cookies or similar technologies to collect anonymized usage information and help us understand Website performance, customer interests, and advertising effectiveness. 

You can manage advertising preferences through your browser or third-party advertising settings. 

Data Security 

We implement reasonable administrative, technical, electronic, and physical safeguards to protect your personal information against: 

Security measures include: 

While we strive to protect your information using industry-standard measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security. 

Your Rights & Choices 

You may contact us to:

• Request access to the personal information we hold about you.
• Request correction or updating of inaccurate information.
• Request deletion of your personal information, where applicable.
• Withdraw consent for marketing communications or other activities that rely on your consent.
• Unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email.

To make a request or raise a concern about your personal information, please contact us at:

Email: wecare@mysagensoul.com

Customer Reviews & Public Content 

If you choose to post a review, comment, testimonial, photo, or other content on our Website or social media pages, that content may be visible to other people.

Please avoid sharing personal or sensitive information that you do not want to make public.

Third-Party Websites 

Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, security, or policies.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Children’s Privacy